Last updated: July 2026
Who We Are
Kavi Cosmetix ("we," "us," or "our") is a natural skincare and hair care brand based in San Antonio, TX, founded by Elizabeth Cervantes. Our website is kavicosmetix.com. You can reach us at Info@kavicosmetix.com.
Information We Collect
When you visit or purchase from our site, we may collect:
- Contact information — name, email address, phone number
- Shipping information — mailing address for order fulfillment
- Payment information — processed securely through Square; we never store your card details
- Usage data — pages visited, time on site, browser type (collected anonymously)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Improve our website and product offerings
- Send promotional emails (only if you opt in)
Payment Security
All payments are processed through Square, a PCI-DSS compliant payment processor. We do not store, see, or have access to your full credit card number. Your payment information is encrypted and handled directly by Square.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Shipping carriers (UPS, USPS, FedEx) to deliver your orders
- Square for payment processing
- Service providers who help us operate our website, under strict confidentiality agreements
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. You can disable cookies in your browser settings at any time, though some site features may not function properly without them.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your personal data
- Opt out of marketing emails at any time using the unsubscribe link
Data Retention
We retain your order and account information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing us.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Kavi Cosmetix
Email: Info@kavicosmetix.com
Instagram: @kavicosmetix
San Antonio, TX